Frequently Asked Questions

WHEN IS THE BEST TIME TO BOOK MY FIRST CONSULTATION?

Normal time is different to bridal time. All of a sudden when planning a wedding, you need to book everything a year out so you need to be organised and plan ahead.

With our Ready Collections, I recommend a minimum of 6 months to come in. The process of getting a couture gown made takes approximately 8 to 12 months. That’s when I would recommend coming in for a consultation. Sometimes certain fabrics can take some time to come in so 8 to 12 months before your wedding would be the best time.

WHAT HAPPENS IN A COUTURE DESIGN CONSULTATION?

During your couture design appointment, I’ll sit down with you and I’d like you to share with me your ideas, inspiration images, what you do and don’t like, what you want to hide and what you want to show off on your body. I basically want to get to know your aesthetic, get to know your style, and then work with you to design the dress.

DO YOU HAVE WEDDING DRESSES FOR ME TO TRY ON?

As we are a design studio, we don't have dresses for you to try on. However, we do have gown samples for you to view at your consultation.

HOW MUCH ARE CONSULTATIONS?

Initial consultation, the first fitting and the final fitting are free, however any extra consultations or extra fittings are 500 AED per session.

WHEN DO I GET TO COLLECT MY GOWN?

I usually suggest two weeks before the wedding latest. That’s usually because in those last few days or weeks, brides tend to lose weight, which is pretty normal.
So, collecting your dress two weeks before the wedding means we have time to do any final adjustments and you’ll have enough peace of mind to not panic.

CAN YOU ALTER A GOWN THAT I'VE PURCHASED FROM OTHER DESIGNERS?

Unfortunately we don't alter those gowns.

DO YOU HAVE SAMPLE GOWNS?

Yes, we do have sample gowns that you can view at your consultation to see workmanship, quality and design elements. Unfortunately we don't do try on's.

DO YOU PROVIDE INTERNATIONAL SHIPPING?

Yes, we offer international shipping for our bridal gowns. Please note that additional shipping fees and customs charges may apply depending on your location.

CAN I RENT A VIVACIOSA WEDDING DRESS?

We do not offer rental services.

WHAT IS YOUR RETURN & POLICY?

Since our bridal gowns are made to order and customized to your measurements, we do not accept returns or exchanges.